Contact Us

Need a hand? SlotPilot support is ready to help with account questions, deposits and withdrawals, technical issues, or general feedback. Our team can guide you through verification, bonus queries, game access, and troubleshooting. Support is available in English and additional languages depending on the channel. Available via live chat, email or phone to help resolve account-related concerns or report site problems.

Department	Contact
Customer support	[email protected] (live chat, email - accounts, verification, deposits, technical help)
General enquiries	[email protected] (corporate, billing, media and press requests)
Affiliate enquiries	[email protected] (partnerships and tracking)
Phone	+1 416 732 4819 (urgent account enquiries)
Working hours	Mon-Fri, 09:00-18:00 ET

Contact by email

Email is the preferred way to reach us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include your full name, account ID and current contact details. Providing complete information up front helps us resolve matters faster and avoids unnecessary follow-up or delays.

Contact Form

Name

<label for="email" style="font-size:14px;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #cfcfcf;border-radius:6px;font-size:14px;"><label for="message" style="font-size:14px;">Message</label><textarea id="message" name="message" rows="5" placeholder="How can we help?" required style="padding:10px;border:1px solid #cfcfcf;border-radius:6px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 12px;background:#0070c9;color:#ffffff;border:none;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond quickly. Most inquiries receive a reply within one business day. Simple account or payment questions are usually handled the same day, while more complex cases, such as detailed security reviews or verification issues, may take longer depending on the nature of the request. We’ll keep you updated if extra time is needed.

Feedback

We welcome your feedback, suggestions or ideas to improve the site. Every comment is read by our team and helps shape features, promotions and the overall experience. Please tell us what you liked, what could be better or any bugs you find. We review submissions carefully and use them to make the site smoother and more enjoyable for all players.