SlotPilot Casino Privacy Policy

This Privacy Policy explains how SlotPilot collects, uses, stores and protects personal information when you use our online casino and sportsbook services. We take user privacy seriously and aim to be clear about what data we gather, why we need it and how you can manage your information. This page covers the main categories of data we handle, the purposes for processing and your options for access and correction.

Types of data we collect

We collect information needed to operate accounts, process payments and provide our services. This includes personal details you provide directly, technical data gathered automatically and transactional records of your activity on the site.

Personal data

Personal data may include your name, date of birth, contact details, account credentials and any identity documents submitted during verification. We also collect details you share when you contact support or participate in promotions.

Technical data

Technical data covers IP address, device type, browser type, operating system, app and session identifiers, and other diagnostic information generated while you use our site or mobile services. This helps us maintain service quality and security.

Transactional data

Transactional data includes deposit and withdrawal records, bet and play history, bonus activity, payment method details and currency selections. We use this information to process transactions and to detect and prevent fraud.

How we use information

We process data to provide and improve our services, to verify accounts, to process payments and withdrawals, and to comply with legal obligations. We also use information for customer support, dispute resolution and internal analytics to improve site performance and user experience.

Data protection practices

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. These measures include access controls, secure storage systems and routine security reviews. While we strive to protect data, no online transmission is completely secure, and we cannot guarantee absolute security.

Cookies and tracking technologies

We and our partners use cookies, pixel tags and similar technologies to remember preferences, improve site navigation, analyse usage patterns and deliver relevant content. You can manage cookie settings through your browser and the privacy controls available on our site. Disabling certain cookies may affect functionality.

User rights

You have rights regarding your personal information, including the right to access, correct or request deletion of data we hold about you, subject to applicable legal and regulatory requirements. You may also request restrictions on processing or object to certain uses of your data.

Access, correction and deletion

To access, update or request removal of your personal data, contact our support team via the help section on the website. We will respond to valid requests and may require identity verification before fulfilling access or deletion requests for security reasons.

Information sharing and third parties

We share personal data with service providers that support our operations, such as payment processors, fraud prevention partners and IT service providers. We may also disclose information where required by law or to protect our rights. We aim to work with partners that maintain appropriate privacy safeguards.

Privacy policy updates

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.